Securus Technologies has become one of the most preferred companies in the correctional sphere in the last few years. The company started its operations in the year 1986, and in a relatively short period has been able to dominate the market, mainly because the company offers conventional products yet in an unconventional manner. The company uses technology to offers its products and services that are far more superior to what is available in the market. Securus Technologies is also known in the correctional industry for the customer service it provides. Securus Technologies recently won the highly reputed Gold Stevie Award for the best customer service, which showcases the commitment of the company to provide high-quality products and services to its clients in a streamlined manner.
Securus Technologies has been able to dominate the market also because it keeps the prices of its products and services cheap. The company understands that the inmates are already going through tough time and burdening them further with high communication rates would make it difficult for them to keep in contact with their loved ones. Moreover, the company is doing in-depth research on increasing communication opportunities and reducing the price further. The CEO of Securus Technologies, Rick Smith, said that the firm is focused on contributing to the correctional sphere and helping the inmates get closer to their families and friends even while incarcerated.
Securus Technologies believes in maintaining transparency with its customers and investors, which is why it published a press release to showcase the love it is being showered upon by the law enforcement officers. Many of the law enforcement personnel write a letter to the company, showcasing what they feel about its products and services. The positive comments in the letters to the law enforcement officers were shared by the firm through a news release recently for the world to see.